ATLANTA (November 13, 2013) – Sen. Jack Murphy (R-Cumming) applauds Georgia Department of Driver Services Commissioner Rob Mikell’s announcement for a new online service allowing drivers to reinstate their license online. The new service enables customers to check their driving reinstatement eligibility, view, print or email a list of their specific reinstatement requirements, pay fees and reinstate driving privileges on the Department of Driver Services (DDS) website – all without a visit or telephone call to the DDS.
“I’m proud to see Georgia’s Department of Driver Services utilizing 21st century technology to increase efficiency and improve their customer service,” said Sen. Murphy. “By creating a web portal for drivers to reinstate their licenses with DDS, wait times at DDS local offices will decrease.”
Commissioner Mikell said, “A high priority has been to improve the license reinstatement process which is the most time consuming transaction for our DDS team members and customers. Not only will this online service save time for many who need to reinstate a license, but it should directly impact our service levels at all customer service centers.”
To access the new online reinstatement services, a customer must:
- have a Georgia driver’s license that is suspended, revoked or cancelled
- know their Georgia driver’s license number
- have (or create) a DDS online services account to access their personal suspension information
In the past, customers visited a customer service center to obtain a list of requirements needed to reinstate their driving privileges and had to return to the office once they have fulfilled these requirements. The detailed information now available online includes personalized reinstatement information such as any citation number(s) and court information associated with the customer. The requirements may be printed or emailed for reference, and any fees may be immediately paid online. In addition, automatic reinstatement of the driver’s privileges occurs when all requirements are met.
In certain situations, customers may automatically request that a new driver’s license or replacement license be directly mailed to them. Those ineligible to request a replacement license online, may still pay all fees and reinstate driving privileges online.
To access the new reinstatement services please visit the DDS website at www.dds.ga.gov or at https://online.dds.ga.gov/onlineservices/account/login.aspx .
RELEASE
For Immediate Release:
November 13, 2013
For Information Contact:
Jennifer Yarber, Director
Kate Greer, Broadcast Specialist
Kate.Greer@senate.ga.gov
404.656.0028